How will they fix it?
Carbon Care offers two options, and the approach is determined
by the wheel and the severity of the damage:
• The repair of a damaged rim (including spokes, decals, nipples
and washers where needed) and factory rebuild on the original
• A complete wheel replacement.
Repair and replacement through the Carbon Care Wheel Programme
must be administered by an authorised Trek retailer, such as us
here at Bespoke (the repair price does not include delivery to and
from the Bontrager Wheel Service Centre, but we can handle that for
you if required, at a subsidised shipping cost).
The current repair and replacement prices for wheels outside the
initial 2 year period can be found on the Trek website, here:
along with full details of the programme.