The Bespoke Part-Exchange Scheme allows you to trade-in your
current bike against the purchase of a new bike.
Traditionally, when purchasing a new bike, the most common way
to dispose of your old bike was via online auction or website
forums. This is rarely a straightforward or stress-free option,
with not just the hassle of listing the bike, but handling fees to
consider and the worry of dealing with time-wasters and potential
Many of our customers have told us they don't have the space to
store an extra bike, or the time to spend on writing listings and
dealing with prospective buyers. Not to mention helping to maintain
domestic harmony by disposing of one bike before the arrival of
We're pleased to offer this much-requested service, making
upgrading to your perfectly-fitted dream bike an easier proposition
than ever before.
Bespoke make no profit from the part-exchange process, it's
simply another way for us to make your purchase easier and more
We have worked hard to find a simple and safe solution, which
combines a fair price with security, confidentiality and
Advantages in comparison to auction sites:
- No advertising fees
- No fees for payment processing
- No more waiting around for viewers/buyers who may never turn
- No worrying about payments clearing
- No buyers with unrealistic expectations
- No bombardment with emails and phone calls
- No need to broadcast your belongings or contact details
- No strangers visiting your home to inspect or collect
You will deal direct with us here at Bespoke, as part of your
purchase, and benefit from our customary levels of service and
attention to detail. We handle the whole process - all you need to
do is provide the bike! We then work with carefully selected
partners to ensure we can offer you the best possible price.
How does it work?
When talking to us about a new bike purchase, whether in-store,
online or by phone, simply mention that you are interested in
part-exchanging your current bike.
We'll usually be able to let you know straight away whether it
is one that we can accept, and after taking a few details will be
able to give you an estimated value within a couple of days.
If the estimate is of interest and you wish to proceed we will
need to see the bike "in person". After placing a deposit on your
new bike purchase, simply drop your current bike in to any of our
stores (please call us in advance so we know when to expect you).
Alternatively, if that's not convenient we can arrange secure
collection from central London addresses via Addison Lee at a very
Once we've seen the bike we'll be able to confirm the condition
and specification, and give you a final, confirmed quotation.
There are two options available should you decide to
1. Direct Part-Exchange
The most popular option is simply to part-exchange the bike -
effectively selling it outright with no further action required.
Once you've received and accepted your firm quote the money will be
in your account within 24 hours. This is the quickest and simplest
way to dispose of your old bike.
2. Sale or Return
Alternatively our partners can sell the bike on your behalf -
handling all the advertising, taking high quality photos and using
their expertise to find a purchaser for the best possible price.
You will receive the full sale price, less a 10% handling fee that
the partner company will deduct (Bespoke take no money for this
service, we simply act as middlemen to save you the hassle of
shopping around). This option can result in a higher selling price,
but you'll only receive funds if and when your bike has been
A fair price
What kind of bikes do you take in
We are interested in good quality road, triathlon,
cyclocross and track bikes . We may also be able to
take selected high-end mountain bikes. We can only accept bikes
with an original selling price of at least
£3000 . Bikes must be less than 3 years
What do you need in order to give me a
For an initial estimate we'll need to know the make, model and age
of your bike, along with any additions or changes (such as upgraded
wheels). If you can provide photos of the bike this will help
ensure a more accurate valuation, but if this is not possible
please just note any marks, blemishes or wear. We will provide you
with a brief checklist.
When you pay the deposit on your new bike we can take in your old
bike for a full, confirmed quotation.
Do I need to bring my bike into the
Not for an initial estimate. We can give an estimated part-exchange
value based on your description of the bike. If you are happy to
proceed a final, firm quote will be given once we've seen the bike
and had an opportunity to inspect it.
How long does it take to get a quote?
Usually just a couple of working days for an initial estimate - we
will talk to a number of our partners to ensure you get the best
deal. If you are happy to proceed we will need to see the bike, and
can then usually give a confirmed quote within 24 hours.
Do you buy bikes outright?
No, we only take bikes in part-exchange against the purchase of a
new bike from Bespoke.
Do Bespoke take a percentage of the part-exchange
Absolutely not! We pass the full value of the part-exchange on to
you - the only benefit to us is in keeping our customers happy and
of course the resulting new bike sales.
Do I need to clean and/or service my bike before
The cleaner your bike is, the easier it is for us to inspect the
condition. So we do recommend that it is reasonably clean to ensure
you receive the best price possible. Similarly, a well maintained
and serviced bike will command a higher price. So although a fresh
service is not essential, if you've not had it serviced recently
we'd recommend booking it in for a quick trip through our workshop
first to make sure everything is working well.
A well maintained and cared for bike will always command a higher
price, so please do bring us copies of any service history you
might have (of course if you've been bringing it to us for service
we already know it's been well looked after!).
Are you interested in accessories too?
We do not take shoes, clothing, bags, lights, etc in part-exchange.
Good quality tri-bars, carbon bottle cages, etc will be taken into
consideration when generating your quote. We may also be able to
accept an additional high quality wheelset, subject to
Can I trade-in more than one bike at a
Possibly, but the total value of your trade-in must be less than
that of your purchase. We look at each case on an individual
Where will my bike end up?
We work with a number of select partners who resell the bikes we
take in part-exchange. At Bespoke we only sell new bikes, so you
won't see your old bike in any of our stores.
Contact us for more details.