Keeping You Informed

Current Status:

  • Online Shop - Fully operational and working as usual - Buy Online
  • Bike Fit - Available for New Bike Fits only, at Gresham St. by appointment - Email Us
  • Servicing - Available for existing Bespoke customers, at Gresham St. by appointment - Email Us
  • Stores:
  • Gresham Street: Open by appointment only - Monday to Friday
  • Jermyn Street: Temporarily closed


As COVID restrictions start to lift our main priority remains the safety of our customers and colleagues.

Our team have remained busy building and shipping new bikes and supporting our customers via phone and email throughout the current situation. We're conducting a phased reopening of our services, with New Bike Fits and Bike Servicing now available at Bespoke Gresham Street.

We have implemented a number of protocols to ensure that conditions are safe for everyone, including distancing within the store, regular sanitising, and provision of protective gloves/masks where required.

Due to exceptional demand and the time and space limitations imposed by safety protocols we are currently only offering our workshop/servicing facilities to existing Bespoke customers.

Currently we are offering New Bike Fits (on our Retül jig) only - we are not able to offer a fit service on your existing bike. However, we are constantly evaluating the situation, and working towards resuming our full range of bike fit options as soon as possible.

You can read more about our temporary new Bike Fit protocol here.

Thank you for your patience, understanding and support through this difficult time. As an independent retailer we value our close relationship with our customers, and look forward to continuing to help you get the most from your cycling for many years to come.


We will continue to update this page with the latest news, as well as keeping you informed via our social media channels:

Facebook - facebook.com/BespokeCycling

Instagram - @bespokecycling

Meanwhile please do contact us with any questions, we're here to help.